Customer Service Representative – State Farm Agent Team Member

Job overview

Customer Service Representative – State Farm Agent Team Member is an onsite role in Bismarck, ND. Compensation is $36,000–$45,000 per year. The role supports the growth of Renae Haug’s insurance agency by helping community members with customer service needs. The representative handles policy questions and updates, assists with claims and follow-up, and maintains accurate interaction records. The work contributes to positive customer experiences and coordinates service with other agency team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy updates

claims processing

customer records

customer experience

renae haug state farm agent

bismarck nd

$36k–$45k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• agency-paid licensing
• performance-based bonus
• flexible schedule
• health insurance
• advancement opportunity
• paid time off
• training and development.

Why this role

The agency lists paid licensing, performance-based bonuses, flexible scheduling, training and development, and advancement opportunities.

About the employer

Renae Haug - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.