Shift Leader

Job overview

The Shift Leader role is onsite in Watertown, NY. Compensation is $16.25–$19.00 per hour, plus tips. The Wolak Group operates more than 90 Dunkin’ franchise locations and focuses on guest service. The shift leader supports restaurant operations by modeling guest service, coaching employees, and ensuring assigned duties are completed. The role helps the team serve safe, quality food and drinks and deliver a strong guest experience.

What you'll do

• Role-model and lead the team in delivering guest service
• train and coach new and existing employees
• ensure team members complete assigned duties and serve safe, quality food and drinks.

What we're looking for

Skills & competencies

shift leader

restaurant operations

guest service

team coaching

employee training

food safety

watertown ny

the wolak group

dunkin’ franchise

$16.25–$19/hr plus tips

career development

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition reimbursement through Southern New Hampshire University
• career development and ongoing training
• health, dental, and vision coverage for eligible employees
• 401(k) savings for eligible employees
• paid time off
• free or discounted food and beverages.

Why this role

The posting describes hours that work for employees, ongoing training, career development, and benefits with eligibility requirements.

About the employer

Dunkin' @ The Wolak Group - Washington is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.