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Member Services Representative

Planet Fitness - Midwest Management Group · Lexington, KY · Member Services

Employment type

Part-time

Work setting

On-site

Location

Lexington, KY

Schedule

Day shift

Posted

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Job overview

The Member Services Representative is a part-time onsite role based in Lexington, KY. Compensation is not specified for this position, which supports the member services department at Planet Fitness - Midwest Management Group. This role exists to create a positive member experience by providing superior customer service. The representative handles front desk activities, assists with new member sign-ups, and maintains the cleanliness of the club, ensuring members feel welcome and supported in their fitness journey.

What you'll do

  • Greet members and guests.
  • Handle front desk activities including phone support and check-ins.
  • Facilitate new member sign-ups and facility tours.
  • Update member accounts.
  • Respond to member questions and concerns.
  • Assist in maintaining club cleanliness.

What we're looking for

Skills & competencies
part-time
day shift
lexington ky
customer service
fitness
planet fitness
member services
weekend work required
onsite
cpr certified
Work arrangement
  • Weekend coverage required

Why this role

Part-time weekend shift (Saturday and Sunday); requires CPR certification.

About the employer

Planet Fitness - Midwest Management Group is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.

Additional details

Industry sector
71
Industry
Fitness and Recreational Sports Centers
Occupation code
43-4051.00
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