Entry-Level Customer Service Representative

Job overview

The Entry-Level Customer Service Representative role is onsite in Richmond, VA. Compensation is not specified. The role represents nonprofit organizations at community events and outreach campaigns in the Richmond area. The representative engages with the public, answers questions, shares information about nonprofit programs, and builds community relationships. This work supports outreach and fundraising campaigns and helps the team work toward campaign goals.

What you'll do

• Provide friendly, professional customer service
• interact with the public at community events and outreach locations
• answer questions and provide information about nonprofit programs
• build community relationships
• represent nonprofit organizations professionally
• support outreach and fundraising campaigns
• work with a team toward campaign goals
• and participate in paid training and ongoing coaching.

What we're looking for

Skills & competencies

entry-level customer service representative

richmond va

gem

nonprofit outreach

community events

customer service

fundraising campaigns

public engagement

paid training

ongoing coaching

leadership development

advancement opportunities

no experience required

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training, ongoing coaching, professional development, leadership development, and advancement opportunities.

Why this role

The posting states that prior customer service, sales, marketing, or fundraising experience is not required and that training is provided from day one.

About the employer

GEM is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.