Technical Writer and Program Analyst

Job overview

The Technical Writer and Program Analyst role is based primarily onsite at U.S. Coast Guard Headquarters in Washington, DC; telework may be authorized with Government approval. The stated salary is $68,000–$75,000 per year. This is a potential future position pending contract award, supporting the U.S. Coast Guard Civil Rights Directorate. The role turns complex policy, operational, and technical information into clear documentation and actionable program products. It supports modernization of the Civil Rights Manual, policy research, data analysis, and program operations so the Directorate can respond accurately to Government requests and strengthen its processes.

What you'll do

• Research, write, edit, and maintain SOPs, policy documents, manuals, reports, briefings, and guidance
• support assessment and rewrite of the Civil Rights Manual
• engage subject matter experts and stakeholders
• research Government requirements
• develop and track POAMs
• gather, validate, analyze, and present data for official requests
• support draft responses to Government taskers
• review documents for quality and compliance
• coordinate meetings, actions, and deliverables.

What we're looking for

Skills & competencies

technical writing

program analysis

policy research

sop development

civil rights manual

eeo data

federal government

washington dc

jctm

sharepoint

power bi

visio

entellitrak

Work arrangement

• Weekend coverage required

Benefits & perks

• Mentorship and a collaborative work environment
• career growth opportunities

Why this role

Potential future position pending contract award; telework may be authorized subject to Government approval; Government background/CAC processing applies to selected applicants.

About the employer

JCTM, LLC is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.