Bilingual Counter Sales

Job overview

Bilingual Counter Sales is an onsite, full-time position in Durham, NC. Compensation is not specified. The role serves customers at Johnstone Supply’s store. The representative helps customers identify HVAC/R products and solutions, processes sales and returns, and follows up on quotes and orders. The role also supports store sales and inventory through product recommendations, merchandising, and communication with sales and purchasing teams.

What you'll do

• Answer calls and greet walk-in customers
• identify product needs and answer technical questions
• research and source products
• enter sales orders and process returns and warranties
• follow up on quotes, requests, and delivery dates
• maintain showroom appearance
• resolve customer concerns
• promote products and offers
• share sales leads
• and communicate demand or inventory changes.

What we're looking for

Skills & competencies

bilingual counter sales

johnstone supply

durham nc

full-time position

spanish fluency

hvac/r

customer service

product sourcing

sales orders

quotes and follow-up

inventory support

Work arrangement

• Weekend coverage required

About the employer

Johnstone Supply - J Team Group is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.