Patient Services Representative

Job overview

The Patient Services Representative role is onsite in Fort Myers, FL. Compensation is not specified. Eye Health America supports eye care practices with operational, strategic, and administrative services to help providers focus on clinical care and patient experience; its stated purpose is making lives better with personalized eyecare. The representative supports the patient experience by managing front-desk check-in and checkout tasks, maintaining accurate records, and coordinating insurance and payment details. These administrative services help patients move through their visits and allow clinical teams to focus on care.

What you'll do

• Greet and check in patients
• scan insurance cards and driver’s licenses
• document patient demographic information
• collect authorizations and referrals
• handle checkout, charges, fees, and follow-up appointment scheduling
• monitor past-due accounts and collect payments
• balance a personal cash drawer daily
• evaluate chart data for completeness and accuracy. The posting states no weekends or holidays.

What we're looking for

Skills & competencies

patient services representative

fort myers fl

eye health america

full-time

patient check-in

patient checkout

insurance verification

appointment scheduling

medical records

eye care

no weekends

no holidays

high school diploma

Benefits & perks

• Medical, dental, vision, short- and long-term disability, and life insurance for full-time staff
• matching 401(k)
• employee discount
• wellness program
• paid vacation and holidays
• uniform allowance
• training and advancement opportunities.

Why this role

High school diploma or equivalent required; prior eye-care or medical-environment experience is a plus. Training and advancement opportunities are listed.

About the employer

Eye Health America, LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.