Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Durham, NC, at 1209 W Main Street. Compensation is not specified. The role supports a Domino’s franchise store serving customers by phone and in person. The representative promotes menu items and specials, responds promptly to phone and carryout customers, and provides clear, helpful service. Cross-training in food preparation and store procedures helps support the store’s order and service operations.

What you'll do

• Maintain grooming, uniform, and appearance standards
• promote pizza products, specials, and promotions
• respond promptly to store phone lines and carryout customers
• provide quality service to internal and external customers
• use a computer-based order entry system
• receive cross-training in product preparation, opening and closing procedures, oven operation, and boxing orders.

What we're looking for

Skills & competencies

customer service representative

customer service

pizza

order entry

carryout

durham nc

domino’s franchise

full-time

phone orders

in-person service

cross-training

store operations

Work arrangement

• Weekend coverage required

Why this role

Cross-training includes product preparation and opening and closing procedures.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.