Client Service Coordinator — Personal Care Services

Job overview

The Client Service Coordinator — Personal Care Services role is onsite in Knoxville, TN, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Compensation is not specified. The role supports AccentCare’s personal care services and its work to provide care for patients and support aging in place. The coordinator helps keep daily service operations organized by supporting electronic visit verification and payroll, communicating authorization and schedule changes, coordinating care partner staffing, and assisting with client visits, team onboarding, and training.

What you'll do

• Support daily electronic visit verification and payroll functions
• process and communicate authorization and schedule changes
• coordinate Care Partner teams to meet fill-rate expectations
• research payroll and billing questions under the Client Service Manager’s direction
• liaise with Field Supervisors and payer case management teams
• support recruiting and onboarding
• schedule and monitor required client visits by Field Supervisors
• assist with staff training on program requirements.

What we're looking for

Skills & competencies

client service coordinator

personal care services

knoxville tn

accentcare

monday–friday

8:00 a.m.–5:00 p.m.

electronic visit verification

payroll support

care coordination

scheduling

home care

onboarding

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid time off and holidays
• professional development
• company-matching 401(k)
• flexible spending and health savings accounts
• wellness offerings and employee assistance program.

Why this role

The posting specifies a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule and requires a high school diploma or GED. Staffing experience is preferred; home health or home care experience is highly desirable.

About the employer

AccentCare, Inc. is hiring for this role. Industry: Home Health Care Services. Sector: 62.