Patient Relationship Coordinator

Job overview

The Patient Relationship Coordinator role is onsite in Zionsville, IN, supporting Zionsville Eyecare and Carmel Eyecare. Pay starts at $16–$20 per hour. The practice’s stated mission is to maximize the human experience by enhancing vision and preserving sight. The coordinator supports patient flow and front-office operations by welcoming patients, managing calls and appointments, guiding checkout, processing payments, maintaining records, and verifying insurance benefits. The role helps patients feel welcomed and informed while coordinating with clinical staff, opticians, and administrative colleagues.

What you'll do

• Greet patients and support check-in
• schedule appointments and answer inquiries
• guide checkout, process payments, and schedule follow-up visits
• maintain accurate patient records
• verify insurance benefits and prepare charts
• collaborate with clinical staff, opticians, and administrative team members.

What we're looking for

Skills & competencies

patient relationship coordinator

zionsville eyecare

zionsville in

full-time employment

patient check-in

appointment scheduling

phone center

patient checkout

insurance verification

patient records

eye care

career development

$16–$20/hr

pto and 401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Structured training and professional development
• career advancement pathways
• paid time off
• 401(k)
• health insurance
• vision benefits
• shared bonus programs.

Why this role

Previous customer service, hospitality, or medical office experience is preferred, but the employer will develop the right candidate. Structured training, professional development, and career pathways are offered.

About the employer

Zionsville Eyecare LLC is hiring for this role. Industry: Offices of Optometrists. Sector: 62.