Front Desk Associate

Job overview

The Front Desk Associate works onsite in Amarillo, TX, and pays $18–$22 per hour. The role is the initial point of contact for patients at Advanced Pain Care’s medical office. By welcoming patients, coordinating appointments and arrivals, handling information and payments, and maintaining front desk operations, the associate supports orderly patient flow and courteous service while protecting confidential health information.

What you'll do

• Greet and direct patients and visitors
• answer calls
• collect and verify demographic and insurance information
• notify clinical staff of arrivals
• respond to inquiries
• protect patient information under HIPAA
• schedule appointments and explain care costs
• collect and post fees and balance daily batches
• maintain forms and supplies
• enter patient information accurately
• keep the front desk ready for the workday.

What we're looking for

Skills & competencies

front desk associate

full-time

amarillo tx

advanced pain care

patient reception

appointment scheduling

medical office

patient records

insurance information

hipaa

payment collection

patient flow

Work arrangement

• Weekend coverage required

Why this role

Medical Assistant experience and knowledge of medical terminology and insurance practices are preferred; travel to additional Advanced Pain Care locations may be required, with mileage reimbursement.

About the employer

Advanced Pain Care is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.