Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Jacksonville, FL, and pays $55,000–$80,000 per year. The position supports Sam Maimone’s State Farm agency and its customer relationships. The representative responds to customer inquiries, explains policy information, processes policy changes and claims, and maintains interaction records. The work helps deliver customer experiences that support the agency’s growth and community service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance policies

claims processing

policy updates

customer records

full-time

jacksonville fl

sam maimone state farm agent

$55k–$80k/year

commission and bonus

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible hours
• paid vacation and personal or sick days
• health benefits
• hiring bonus
• hourly pay plus commission or bonus
• 401(k).

Why this role

The posting lists hourly pay plus commission or bonus, a hiring bonus, flexible hours, paid time off, health benefits, and 401(k); it also notes potential for internal advancement.

About the employer

Sam Maimone - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.