Member Services Representative

Job overview

The Member Services Representative role is onsite in New Port Richey, FL. Compensation is not specified. The representative supports Planet Fitness members, prospective members, and guests by providing customer service at the club. The role creates a positive member experience through front-desk support, phone assistance, account updates, new-member sign-ups, and club tours. It also helps maintain the club’s neatness and cleanliness and escalates member concerns when needed.

What you'll do

• Greet members, prospective members, and guests
• answer phones and assist callers
• check members into the system
• sign up new members
• give prospective members tours
• update member accounts
• respond to questions and concerns and escalate as needed
• help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies

member services representative

fitness club

customer service

front desk

new port richey fl

planet fitness

member check-in

new member sign-up

club tours

account updates

part-time

high school diploma or ged required

Work arrangement

• Weekend coverage required

About the employer

Planet Fitness - New Port Richey is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.