Receptionist

Job overview

The Receptionist role is onsite in Syracuse, NY, with compensation of $16–$19 per hour. The position supports a local GEICO insurance office and its agency customers. The receptionist manages front-office communications and customer interactions while also supporting policy service and lead generation. The role helps customers reach the right support and assists the sales team with prospective-client appointments.

What you'll do

• Answer multiple phone lines and greet office visitors
• provide customer service
• draft letters and reports
• process policy change requests and premium payments
• handle claim calls and evidence-of-insurance requests
• update customer contact information
• solicit referrals and identify cross-sell opportunities
• call prospective customers and schedule sales appointments.

What we're looking for

Skills & competencies

receptionist

syracuse ny

geico office

customer service

front desk

phone support

policy changes

insurance claims

premium payments

appointment scheduling

paid time off

$16–$19/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• hands-on training
• career growth opportunities
• retirement plan.

Why this role

Bilingual English and Spanish ability is beneficial.

About the employer

SYRACUSE LOCAL GEICO OFFICE is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.