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Call Center Representative

Genisys Credit Union · Auburn Hills, MI · Member Services

Employment type

Full-time

Work setting

On-site

Location

Auburn Hills, MI

Schedule

Day shift

Posted

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Job overview

The Call Center Representative is a full-time hybrid remote role based in Auburn Hills, MI. Compensation is not specified, and this position supports the member services team at Genisys Credit Union. This role exists to interact with members, process requests, and offer financial products. The representative contributes to the team by resolving member problems and maintaining high standards of customer service.

What you'll do

  • Interact with members via phone/chat/email
  • answer account questions
  • promote products
  • process transactions
  • resolve problems.

What we're looking for

Skills & competencies
full-time
day shift
auburn hills mi
call center
customer service
financial services
hybrid remote
member support
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid time off, health/dental/vision/life insurance, tuition reimbursement, 401(k) match, profit share.

Why this role

Opportunity to earn incentive pay and work in a supportive, inclusive environment.

About the employer

Genisys Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.

Additional details

Industry sector
52
Industry
Credit Unions
Occupation code
43-4051.00
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