Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Conover, NC, with compensation of $45,000–$50,000 per year. Sig Holcomb - State Farm Agent is an insurance agency focused on customer experiences that support agency growth. This role exists to help customers and community members receive responsive service. It handles inquiries and records, supports retention efforts, and coordinates with agency colleagues to resolve issues and meet customer needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

customer service

customer inquiries

issue resolution

customer records

customer retention

insurance agency

conover nc

sig holcomb state farm agent

$45k–$50k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• performance-based bonus
• health insurance
• paid time off
• flexible schedule
• training and development
• advancement opportunity.

Why this role

The posting describes potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Sig Holcomb - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.