Facilities Coordinator / Customer Service Representative

Job overview

The Facilities Coordinator / Customer Service Representative is an onsite, full-time position in Whittier, CA, paying $19–$23 per hour. SunWest Facility Services coordinates facilities maintenance and construction services for commercial clients. The role connects clients, vendors, technicians, and internal staff to coordinate service requests and support daily operations. It helps keep work orders, schedules, communications, and project records organized so service work can be completed on time and customer expectations addressed.

What you'll do

• Receive and coordinate service requests
• communicate service status and project updates
• dispatch technicians, subcontractors, and vendors
• maintain work orders and records
• monitor completion timelines
• help resolve customer concerns
• prepare proposals, estimates, and reports
• coordinate materials and services
• support project scheduling and administrative tasks.

What we're looking for

Skills & competencies

facilities coordinator

customer service

work order coordination

dispatch

vendor coordination

project support

facilities maintenance

whittier ca

sunwest facility services

$19–$23 per hour

full-time

occasional site visits may be required

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, health insurance, dental insurance, vision insurance, performance-based bonus, and company parties.

Why this role

The position offers exposure to operations, project management, customer relations, estimating, scheduling, and vendor management.

About the employer

SUNWEST FACILITY SERVICES LLC is hiring for this role. Industry: Facilities Support Services. Sector: 56.