Receptionist – State Farm Agent Team Member

Job overview

The Receptionist – State Farm Agent Team Member role is onsite in Abilene, TX. Pay is $13.50–$15 per hour. The receptionist supports Melanie Hardy’s State Farm insurance agency, which focuses on providing exceptional customer service. The receptionist welcomes customers, manages appointments and communications, maintains records, and supports administrative work. By following up on customer needs and identifying opportunities to discuss insurance options, the role helps the agency serve customers and support its team.

What you'll do

• Greet customers in person and by phone and direct them to team members
• manage appointment scheduling and office communications
• handle incoming inquiries and maintain customer records
• speak with prospective and existing customers and identify opportunities to offer insurance options
• follow up on customer needs
• support administrative tasks and projects.

What we're looking for

Skills & competencies

receptionist

state farm agent team member

customer service

appointment scheduling

office communications

customer records

insurance options

administrative support

$13.50–$15/hr

abilene tx

melanie hardy

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental and vision insurance, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

Previous receptionist or customer service experience, communication skills, organization, multitasking, comfort with sales conversations, and basic Microsoft Office and CRM skills are sought.

About the employer

Melanie Hardy - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.