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Retail Support Specialist

DSI · Westbury, NY · Retail Support

Compensation

$26 per hour

Employment type

Full-time

Work setting

On-site

Location

Westbury, NY

Schedule

Day shift

Posted

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Job overview

The Retail Support Specialist is an onsite role based in Westbury, NY. The salary is $26 per hour. This role supports DSI, a sales enablement company. This role exists to provide frontline support to AT&T customers in retail environments. It contributes to the team by resolving account and device issues, acting as a subject-matter expert for retail partners, and ensuring a positive customer experience.

What you'll do

  • Provide customer support
  • resolve billing/account issues
  • troubleshoot devices
  • support retail partners
  • maintain inventory
  • document interactions.

What we're looking for

Skills & competencies
full-time
westbury ny
retail
support
customer service
wireless
at&t
technical support
sales
benefits
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical/Dental/Vision/Life, 401k, Profit Sharing, Wireless Discount

Why this role

Competitive pay, benefits from day one, and employee profit sharing.

About the employer

DSI is hiring for this role. Industry: Facilities Support Services. Sector: 56.

Additional details

Industry sector
56
Industry
Facilities Support Services
Occupation code
43-4051.00
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