Hotel Front Desk Manager

Job overview

The Hotel Front Desk Manager role is onsite in Lexington, KY, and pays $14–$15.50 per hour. Rolling Hills Hospitality operates hotel properties and focuses on guest expectations, operational standards, and employee development. The manager leads front-desk operations and staff to support guest satisfaction and consistent hotel policies. The role also handles front-desk budgeting and supplies and provides occupancy and financial reporting to the general manager.

What you'll do

• Assist guests in person and by phone, respond to inquiries, and address complaints
• oversee front-desk operations and guest satisfaction
• manage the front-desk budget and order supplies
• compile occupancy reports and financial information for the general manager
• hire, train, and supervise front-desk staff, including concierge and front-desk agents
• ensure staff provide guest service and enforce hotel policies.

What we're looking for

Skills & competencies

hotel front desk manager

lexington ky

laquinta inn & suites lexington south

full-time

$14–$15.50/hr

hotel operations

front desk

guest satisfaction

staff supervision

hospitality

occupancy reports

bookkeeping

Work arrangement

• Weekend coverage required

Why this role

Requires at least one year of hospitality experience and a high school diploma or GED. Bookkeeping skills and Microsoft Word and Excel experience are strongly desired.

About the employer

LaQuinta Inn & Suites Lexington South is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.