Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Greenwood, MS; the posting states an annual pay range of $24,000 to $65,000. The position supports John Winfrey’s State Farm independent-contractor agency. The role serves customers and supports agency growth through needs-based insurance conversations, lead development, appointment scheduling, and marketing appropriate products and services. It helps customers understand insurance options and address policy and billing questions.

What you'll do

• Respond promptly and accurately to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options through needs-based reviews
• work with the agent on marketing goals
• develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

What we're looking for

Skills & competencies

customer relations representative

insurance customer service

policy changes

claims

billing support

lead development

insurance sales

property and casualty license

greenwood ms

$24k–$65k/year

john winfrey state farm agent

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, training and development, wellness resources, health benefits, and advancement opportunities.

Why this role

A current Property and Casualty license is required; a Life and Health license must be obtained.

About the employer

John Winfrey - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.