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Customer Service Representative, Front Desk

Quality Machine & Fab · Tulsa, OK · Customer service and front desk

Compensation

$18 – $20 /hr

Employment type

Full-time

Work setting

On-site

Location

Tulsa, OK

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative, Front Desk role is onsite in Tulsa, OK. Compensation is $18–$20 per hour. The position works with customers and internal teams in a climate-controlled manufacturing facility. The representative provides customer updates, prepares repair quotes, supports inside sales, and maintains accurate records. Coordination with shop personnel and other departments helps ensure customer needs are handled professionally and repair progress is communicated clearly.

What you'll do

  • Respond to customers primarily by email
  • provide basic inside sales support
  • prepare and send repair quotes
  • check and communicate job status and repair progress
  • perform data entry and maintain records
  • use Outlook, Word, and Excel
  • coordinate with shop personnel and other departments
  • assist with administrative and customer service duties as needed.

What we're looking for

Skills & competencies
customer service representative
front desk
customer updates
repair quotes
inside sales support
data entry
microsoft office
tulsa ok
$18–$20/hour
monday–thursday
quality machine & fab
Work arrangement
  • Weekend coverage required

Why this role

Monday–Thursday, 6:00 AM–4:30 PM; professional email communication and Microsoft Office skills are emphasized.

About the employer

Quality Machine & Fab is hiring for this role. Industry: Machine Shops. Sector: 33.

Additional details

Industry sector
33
Industry
Machine Shops
Occupation code
43-4051.00
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