Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member is an onsite, full-time position in Tulsa, OK, with a stated salary of $42,000–$48,000 per year. Jim Vanderveen’s State Farm agency is a close-knit team serving customers and the community. This role supports the agency’s customer experience and growth by answering policy questions, helping customers make policy changes, processing claims and follow-ups, and maintaining accurate interaction records. It also coordinates with agency colleagues and anticipates community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

jim vanderveen - state farm agent

tulsa ok

insurance

policy information

policy changes

claims processing

customer records

full-time

$42k–$48k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, 401(k), performance-based bonus, health insurance, paid time off, training and development, and advancement opportunities.
• The agency also states 20 days of PTO, major holidays off, and early Friday closure.

Why this role

Agency-paid licensing, 401(k), performance-based bonus, health insurance, paid time off, training and development, and advancement opportunities are listed. The agency also describes 20 days of PTO, major holidays off, and early Friday closure.

About the employer

Jim Vanderveen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.