Help Desk Specialist
Employment type
Full-time
Work setting
On-site
Location
Woodbridge, VA
Schedule
Day shift
Posted
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Job overview
The Help Desk Specialist is an onsite role based in Woodbridge, VA, with compensation not specified. This position supports user inquiries at Zeiders Enterprises, Inc. The role provides first-level user support for a cloud-hosted enterprise digital services platform, responding to inquiries regarding system access and functionality.
What you'll do
- Provide first-level user support.
- Respond to inquiries about access and functionality.
- Document support requests in a ticketing system.
- Troubleshoot basic technical issues.
- Collaborate with support staff to resolve issues.
What we're looking for
- Skills & competencies
- full-timeday shiftwoodbridge vazeidershelp desktechnical supportcustomer servicetroubleshootingcloudonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive compensation based on location and experience.
Why this role
Requires 3+ years of experience and US Citizenship. Associate's degree required.
About the employer
Zeiders Enterprises, Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1231.00
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Listing ID: c9b4f9d7-fae4-4e2a-9699-b069c759ea9f