Service Advisor (RV)

Job overview

The Service Advisor (RV) role is an onsite position located in Plainfield, IL, with compensation not specified in the posting. This role supports the service department at Rick's RV Center, a family-owned dealership recognized for its commitment to customer service and RV sales excellence. The role serves as a primary liaison between customers and service technicians, ensuring clear communication regarding repair needs and progress. The Service Advisor is responsible for greeting customers, providing accurate cost estimates, upselling services, and ensuring overall repair quality to maintain high customer satisfaction.

What you'll do

• Greet service department customers promptly and courteously
• articulate repair needs to technicians
• provide accurate cost estimates
• upsell recommended services
• follow up on repair progress
• inspect repair quality
• explain repairs to customers
• handle minor concerns
• keep Service Manager informed.

What we're looking for

Skills & competencies

full-time

day shift

plainfield il

rv service

customer service

automotive

no degree required

401k

paid holidays

medical insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401K, paid Holidays, paid vacation, and medical Insurance.

Why this role

Family-owned dealership with national awards for customer service.

About the employer

Rick's RV Center is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.