Systems Support Specialist
Employment type
Full-time
Work setting
On-site
Location
Orlando, FL
Schedule
Day shift
Posted
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Job overview
The Systems Support Specialist role is onsite in Orlando, FL, and compensation is not specified. The position supports a team handling business-critical tickets through Service Central. The role exists to support automated job management and timekeeping systems, helping the team resolve tickets and maintain service continuity. It requires Autotime, SQL, and Control-M experience; SQL is also described as nice to have, while the posting separately says all three are required. After training, the role participates in an on-call rotation that may include after-hours and weekend support.
What you'll do
- Support systems using Autotime, Control-M, and Service Central
- use SQL to query information for tickets as needed. Provide on-call support for business-critical tickets after hours and sometimes on weekends, following the team’s planned rotation.
What we're looking for
- Skills & competencies
- systems supportautotimecontrol-msqlservice centralorlando flprecision resourceson-call rotationafter-hours supportweekend support
- Work arrangement
- Weekend coverage required
Why this role
Autotime experience is emphasized as essential; the on-call rotation is being created and its schedule is currently TBD.
About the employer
Precision Resources Company Inc is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
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Listing ID: c99ce368-42a7-4fc4-880a-f18182a6a6fb