Workforce Manager — Residential Services

Job overview

The Workforce Manager — Residential Services role is based in Sanford, ME. The stated starting salary is $50,000–$55,000 per year. Waypoint provides residential and in-home supports for adults with intellectual and developmental disabilities, along with other services. The role supports House Managers and residential programs by coordinating staffing, training, schedules, and quality assurance. It helps maintain continuity of member care through staffing oversight, program support, and communication with directors and house managers; after-hours and weekend on-call coverage is required for emergent staffing needs.

What you'll do

• Oversee residential program scheduling and assign direct support professionals based on experience and credentials
• provide after-hours and weekend on-call coverage for staffing needs
• interview, hire, train, schedule, and supervise per diem and flex staff
• maintain the master schedule
• communicate staffing needs with directors and House Managers
• provide program oversight when a House Manager is absent as needed
• support manager and staff training
• review incident reports
• maintain credentials
• and support regulatory and quality assurance practices.

What we're looking for

Skills & competencies

workforce manager

residential services

staff scheduling

direct support professionals

training

quality assurance

on-call coverage

sanford me

waypoint maine

$50k–$55k

medical insurance

dental insurance

paid time off

retirement plan

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance, retirement plan, paid time off, paid holidays, employer-paid short-term disability, employer-paid life insurance and AD&D, critical illness and accident insurance, and flexible spending accounts.

Why this role

The position includes after-hours and weekend on-call coverage and may provide program oversight in a House Manager’s absence.

About the employer

Waypoint Maine is hiring for this role. Industry: Residential Intellectual and Developmental Disability Facilities. Sector: 62.