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Sr. Associate, Compassionate Care (Overnight)

Lyft · Nashville, TN

Compensation

$20.11 – $25.13 /yr

Employment type

Full-time

Work setting

On-site

Location

Nashville, TN

Schedule

Day shift

Posted

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Job overview

The Sr. Associate, Compassionate Care is an onsite role based in Nashville, TN, with an hourly pay range of $20.11–$25.13. This position supports the Lyft Safety Team by providing empathetic response to customers involved in traumatic incidents. The role acts as the highest level of safety escalation, building trust with customers, identifying risks, and partnering with internal teams to ensure victims feel supported after safety incidents.

What we're looking for

Skills & competencies
full-time
day shift
compassionate care
safety
nashville tn
lyft
customer support
victim advocate
overnight
escalation
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision insurance, 401(k) with match, paid parental leave, Lyft credits

About the employer

Lyft is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.

Additional details

Industry sector
62
Industry
Other Individual and Family Services
Occupation code
99-9999.99
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