Relationship Manager

Job overview

The Relationship Manager role is hybrid in Boston, MA or New York, NY, with regular client travel. Compensation is not specified. Drawbridge supports alternative investment firms with cybersecurity services in a complex regulatory and threat environment. The role owns a high-volume portfolio of hedge fund, private equity, and family office clients, building trusted executive relationships and demonstrating client outcomes. It contributes to retention and growth by monitoring account health, managing renewals, and identifying expansion opportunities.

What you'll do

• Build relationships with operational contacts and executive sponsors
• frame client interactions around business outcomes
• monitor account health and engagement
• partner with client success and technical colleagues
• identify expansion opportunities
• manage renewal timelines and negotiations
• submit weekly renewal forecasts
• and share market intelligence with the team.

What we're looking for

Skills & competencies

relationship manager

boston ma

new york ny

drawbridge partners

hybrid

client relationships

account management

cybersecurity

alternative investments

client retention

renewals

net revenue retention

regular client travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive base and performance compensation tied to net revenue retention
• the posting does not specify amounts.

Why this role

Success is measured by net revenue retention; regular client visits are a core part of the role.

About the employer

Drawbridge Partners is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.