Bilingual Family Navigator

Job overview

The Bilingual Family Navigator role is onsite in Pleasanton, CA, with weekday hours of Monday–Friday, 8:00 a.m.–5:30 p.m.; occasional evening and weekend work may be required. The stated pay is $31.69 per hour. The Family Education and Resource Center supports family caregivers of loved ones with mental health conditions, including people navigating reentry. The navigator partners with families to connect them with services, advocate for their needs, and support a loved one’s reentry into the community. The role coordinates referrals and appointments, facilitates education and support activities, and maintains confidential client records and program data.

What you'll do

• Help families navigate and connect with support services and public systems
• provide individualized strengths-based support and advocacy by phone, virtual meeting, and in person
• participate in reentry outreach and collaborate with community partners
• coordinate service linkages, appointments, and supports
• facilitate support groups, workshops, presentations, and discussions
• participate in Crisis Intervention Training for police officers
• maintain confidential client records and program data.

What we're looking for

Skills & competencies

bilingual family navigator

spanish

family support

mental health

reentry services

pleasanton ca

$31.69/hr

monday–friday

8 am–5:30 pm

occasional evening work

occasional weekend work

paid medical and dental

401(k)

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• 100% paid employee medical and dental coverage
• 401(k)
• employee assistance program
• 14 paid holidays
• vacation leave
• mileage reimbursement for work-related travel
• paid volunteer time off
• tuition reimbursement
• on-the-job training.

Why this role

Requires lived experience supporting a family member with mental health or substance use challenges who has experienced reentry, a high school diploma or GED, and Spanish bilingual ability. Some positions require a valid California driver’s license and access to a vehicle.

About the employer

Mental Health Assn of Alameda County is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.