IT Support Engineer I (Operations Technology Solutions)

Job overview

The IT Support Engineer I (Operations Technology Solutions) is an onsite role based in North Andover, MA. Compensation is not specified in the posting. This role supports the Operations Technology Solutions department, which provides nonstop global IT support to Amazon Operations facilities. This role exists to implement technical solutions and provide high-quality support for computer hardware, operating systems, and enterprise application software. The engineer contributes to the team by troubleshooting complex problems and managing local technical projects.

What you'll do

• Network engineering and troubleshooting, data cabling, systems administration, infrastructure maintenance, project management, and root-cause analysis.

What we're looking for

Skills & competencies

full-time

day shift

north andover ma

it support

network engineering

systems administration

onsite

amazon

technical support

hardware troubleshooting

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive healthcare benefits, 401(k) matching, paid parental leave, casual dress code.

Why this role

Requires a valid driver's license and ability to support multiple buildings.

About the employer

Amazon.com Services LLC is hiring for this role. Industry: Facilities Support Services. Sector: 56.