Branch Operations Specialist

Job overview

The Branch Operations Specialist role is onsite in Reading, MA. Pay is $25–$33 per hour. Northern Bank provides banking products and services to customers and businesses, with branches serving Middlesex County communities. The specialist supports branch operational integrity and compliance while guiding teller-line service and sales activity. The role combines customer transactions, cash and ATM controls, audits, and staff coaching to help the branch serve customers accurately and consistently.

What you'll do

• Oversee daily teller-line operations
• coach coworkers on customer service and product matching
• perform teller duties and assist with platform services
• open basic accounts and handle account maintenance
• process monetary transactions
• manage branch cash and vault activity under dual control
• balance and stock the ATM
• audit cash drawers and negotiable instruments
• review transaction records and currency logs
• follow bank policies and regulatory requirements.

What we're looking for

Skills & competencies

branch operations

banking

teller line

customer service

account opening

cash handling

vault operations

atm balancing

compliance

reading ma

northern bank

$25–$33/hr

Work arrangement

• Weekend coverage required

Why this role

The posting prefers three or more years of banking experience and a high school diploma or associate degree.

About the employer

Northern Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.