Office Associate

Job overview

The Office Associate role is onsite in Lombard, IL, at $20 per hour. Compensation is listed as $20 per hour. The role supports Hieu Tran – COUNTRY Financial’s office team and customer experience. The associate helps customers and the team by answering phones, greeting visitors, directing requests, organizing records, scheduling appointments, and handling general administrative tasks. The position also offers an opportunity to learn about insurance products and agency processes.

What you'll do

• Answer phones and assist customers with basic questions
• greet customers
• direct questions and requests to the appropriate team member
• assist with administrative and office tasks
• organize customer records and paperwork
• help schedule appointments and follow up
• support general office needs
• learn about insurance products and agency processes.

What we're looking for

Skills & competencies

office associate

lombard il

hieu tran - country financial

customer service

administrative support

phone support

appointment scheduling

records organization

vietnamese-english bilingual preferred

insurance agency

$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• flexible schedule
• opportunity for advancement
• training and development
• positive office culture.

Why this role

Vietnamese and English bilingual skills are strongly preferred; insurance experience and an insurance license are not required. Part-time or full-time opportunities are described in the posting.

About the employer

Hieu Tran - Country Financial is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.