Front Desk Agent - Part Time

Job overview

The Front Desk Agent role is onsite in Columbus, OH, at the Renaissance Columbus Downtown Hotel. Pay is $17 per hour. The hotel offers upscale amenities, locally inspired dining, and access to downtown landmarks. The agent welcomes and registers guests, processes check-ins and check-outs, handles payments, and responds to questions and concerns. The role supports guest satisfaction and the hotel’s service and financial goals.

What you'll do

• Greet and register guests
• input and retrieve guest information
• confirm guest details and room rates
• select rooms and code electronic keys
• assist with check-out and account for rooms and services
• use point-of-sale systems
• handle money and payment methods
• answer questions about hotel services and the local area
• promote hotel services and facilities
• resolve guest requests and complaints.

What we're looking for

Skills & competencies

front desk agent

part time

renaissance columbus downtown hotel

columbus oh

guest registration

check-in and check-out

guest service

payment processing

hotel operations

early evenings

weekends

$17/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits for eligible associates and family members
• 401(k) matching for eligible associates
• free associate meals, parking, and bus pass
• discounts at Crescent-managed properties and Marriott properties worldwide.

Why this role

Part-time role; the posting describes early evenings and weekends as a fit for the candidate’s personal life. Prior hotel front desk or high-volume customer service experience is sought; Marriott brand experience is a plus.

About the employer

Crescent Hotels & Resorts LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.