Automotive Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
Ottawa, IL
Schedule
Day shift
Posted
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Job overview
The Automotive Customer Service Representative role is onsite in Ottawa, IL. Compensation is not specified. The position supports Hamblock Chevrolet GMC’s sales and service departments. This role helps customers move from initial questions to showroom visits and coordinates service appointments. It supports sales and service operations by communicating with customers, scheduling visits, following up on leads, and maintaining CRM records.
What you'll do
- Greet customers by phone, email, text, or in person
- schedule service visits, sales appointments, and test drives
- follow up with leads
- maintain accurate CRM records
- stay current on vehicles, specials, and promotions.
What we're looking for
- Skills & competencies
- automotive customer servicecustomer serviceautomotivesales supportservice schedulingappointment schedulingtest driveslead follow-upcrmottawa ilhamblock chevrolet gmc
- Work arrangement
- Weekend coverage required
Benefits & perks
- Professional growth and development opportunities.
Why this role
Supports both sales and service scheduling, including in-shop maintenance, pickup and delivery, and mobile service.
About the employer
Hamblock Chevrolet GMC is hiring for this role. Industry: New Car Dealers. Sector: 44.
Additional details
- Industry sector
- 44
- Industry
- New Car Dealers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: c9002d80-e6a0-4462-9f27-0a95bc8182ef