Front Office Agent — On-Call

Job overview

The Front Office Agent — On-Call role is onsite in Kansas City, MO, and may require varying schedules to reflect business needs. Compensation is not specified. The role supports guest services at Loews Kansas City Hotel, an 800-room hotel connected to the Kansas City Convention Center.

What you'll do

• Greet and register guests, assign rooms according to preferences and requests, verify payment information, and explain hotel services and local attractions.
• Respond to inquiries and resolve issues, maintain knowledge of events and bookings, complete check-out and cash transactions, keep the front desk and lobby presentable, and handle emergencies with attention to safety.

What we're looking for

Skills & competencies

front office agent

on-call

guest services

hotel hospitality

loews kansas city hotel

kansas city mo

part-time

check-in

check-out

guest inquiries

payment handling

convention center hotel

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible health and wellness benefits, 401(k) with company match, paid sick days, vacation and holidays, tuition reimbursement, pet insurance, hotel rates and discounts, uniforms with dry cleaning, on-site parking, and complimentary meals while working.

Why this role

Hotel benefits listed include eligible health and wellness benefits, 401(k) with company match, paid leave, tuition reimbursement, pet insurance, team member hotel rates, uniforms, parking, and complimentary meals while working.

About the employer

Loews Kansas City Hotel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.