Member Experience Specialist
Compensation
$22 – $27 /hr
Employment type
Full-time
Work setting
On-site
Location
Clovis, CA
Schedule
Day shift
Posted
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Job overview
The Member Experience Specialist role is onsite in Clovis, CA, with pay of $22–$27 per hour. The position supports Valley First Credit Union members and branch operations. The specialist handles member transactions and service requests, explains products and policies, and uses consultative conversations and follow-up to deepen relationships, support retention, and meet service and sales objectives.
What you'll do
- Assist members with inquiries and transactions
- open accounts and process loan applications as assigned
- explain credit union products, services, and policies
- cross-sell relevant products
- maintain reports and follow-up records
- support ITM use
- resolve discrepancies
- follow compliance procedures
- balance daily transactions.
What we're looking for
- Skills & competencies
- member experience specialistcredit unionmember serviceaccount openingloan applicationsfinancial servicescross-sellingclovis cavalley first credit union$22-$27/hrmonday-thursdayfriday hours
- Work arrangement
- Weekend coverage required
About the employer
Valley First Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Credit Unions
- Occupation code
- 43-4051.00
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Listing ID: c8b4e91a-3343-4a7f-8bdb-ec6150c6c3c6