Contact Center Representative II (Experienced)
Compensation
$13.1 – $15.06 /hr
Employment type
Full-time
Work setting
On-site
Location
Wichita, KS
Schedule
Day shift
Posted
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Job overview
The Contact Center Representative II is an onsite role based in Wichita, KS. Compensation is $13.10–$15.06 per hour. This position supports the contact center at MCI Careers. The role exists to handle inbound and outbound calls for customer service and sales initiatives. The representative resolves issues, promotes products, and ensures a positive customer experience.
What you'll do
- Manage calls, resolve customer issues, document interactions, and identify solutions for customers.
What we're looking for
- Skills & competencies
- contact centercustomer servicewichita ksfull-timeday shiftbusinesssalessupportmci careers$13.10-$15.06/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training, career advancement opportunities.
Why this role
World-class training, clear career advancement paths, fast-paced environment.
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: c8b46c4a-56ec-4b6d-8ae8-b9ba246152a2