Service Advisor — RV and Marine

Job overview

The Service Advisor — RV and Marine role is onsite at Colton RV & Marine in Perrysburg, NY. The posting describes hourly pay plus commission but does not state numeric compensation amounts. The advisor serves as the customer liaison with technicians, parts specialists, and service and sales managers. The role coordinates customer service needs from vehicle check-in through repair or delivery, keeping customers informed and addressing concerns. It supports timely repairs through technician documentation, labor tracking, appointment preparation, and coordination of pickup and repair explanations.

What you'll do

• Serve as the primary customer contact
• provide service-status and delivery updates
• ensure technician documentation is complete
• enter technician labor and track repairs
• address customer concerns
• answer calls and voicemails
• greet customers and check in vehicles
• offer additional services or products when appropriate
• coordinate pickup and explain repairs and costs
• prepare service paperwork, tags, and recalls.

What we're looking for

Skills & competencies

service advisor

rv service

marine service

customer care

perrysburg ny

colton rv & marine

repair coordination

customer updates

technician coordination

hourly plus commission

service department

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off and holidays
• professional development and training
• yearly profit-sharing bonus
• employee purchase program
• employee borrow program for campers.

Why this role

Customer-facing service liaison for RV and marine repairs and deliveries; hourly pay plus commission is stated, with no numeric amounts provided.

About the employer

Colton RV & Marine is hiring for this role. Industry: Recreational Vehicle Dealers. Sector: 44.