Front Office Specialist

Job overview

The Front Office Specialist works onsite in Louisville, KY, primarily in an office or clinical setting. Compensation is not specified. At Clarkson Eyecare, the role supports a smooth patient check-in and check-out experience and the organization’s Total Patient Experience. The specialist serves as a first point of contact, helping patients navigate appointments and payments while supporting efficient office flow. The role combines customer service with administrative, insurance, and cash-reconciliation tasks.

What you'll do

• Greet and assist patients in person and by phone
• answer internal and external calls
• verify insurance authorizations and prepare flow sheets
• check out patients and collect payments
• manage patient flow and communicate with the office team
• complete daily reconciliations and cash-drawer counts
• follow company policies, including HIPAA
• perform general office duties and assigned cleaning.

What we're looking for

Skills & competencies

louisville ky

clarkson eyecare

front office specialist

patient check-in

patient check-out

customer service

insurance authorizations

patient flow

cash reconciliation

hipaa

microsoft office

high school diploma or ged

Work arrangement

• Weekend coverage required

About the employer

Clarkson Eyecare is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.