Retail Warehouse Customer Service Representative, Inside Sales

Job overview

The Retail Warehouse Customer Service Representative, Inside Sales role is onsite in Harrisburg, PA. Pay is $18 to $20 per hour plus a weekly commission opportunity; the posting also states $35,000 to $45,000 per year. The role supports Home Outlet customers and store operations. The representative creates a positive shopping experience by answering questions, recommending products, processing transactions, and maintaining store presentation. The role also supports inventory movement and safe loading, helping customers complete purchases and keeping merchandise accessible and organized.

What you'll do

• Greet and assist customers in person and by phone
• provide product availability, pricing, and use information
• recommend and sell merchandise
• process purchases through the POS system
• cut carpet, vinyl, and padding to customer specifications
• help customers load purchases
• move and tag merchandise
• maintain clean, safe, and organized displays
• perform inventory counts and update records
• operate forklifts and other equipment safely.

What we're looking for

Skills & competencies

inside sales

customer service representative

retail warehouse

home outlet

product recommendations

pos system

inventory

forklift

harrisburg pa

e c barton & company

$18–$20 per hour

weekly commission opportunity

high school diploma or ged

customer service

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required. Previous retail or customer service experience is preferred but not required. The role includes a weekly commission opportunity in addition to the stated hourly pay.

About the employer

E C Barton & Company is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.