Veterinary Customer Service Representative

Job overview

The Veterinary Customer Service Representative works onsite in Sanford, FL, part time; compensation is not specified. Riverwalk Animal Hospital provides veterinary wellness and urgent care in a welcoming environment, with doors open seven days a week and walk-in availability. This role supports the hospital’s client experience by welcoming clients and pets, responding to questions and concerns, coordinating appointments, and handling check-in, checkout, and payments. It helps maintain an efficient reception area while offering compassionate support to clients.

What you'll do

• Maintain the reception area
• greet clients and patients
• answer questions and triage concerns
• direct calls and emails
• schedule appointments
• check clients in and out
• process payments
• provide compassionate emotional support.

What we're looking for

Skills & competencies

part-time

veterinary customer service

veterinary reception

client support

appointment scheduling

animal hospital

sanford fl

riverwalk animal hospital

customer communication

payment processing

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, liability coverage, 401(k) with matching, life and supplemental insurance, HSA and FSA, employee assistance program, paid vacation and sick time, bereavement leave, parental leave, tuition reimbursement, and career development opportunities.

Why this role

Requires at least one year of veterinary experience; benefits may vary for part-time employees.

About the employer

Riverwalk Animal Hospital - Sanford, FL is hiring for this role. Industry: Veterinary Services. Sector: 54.