Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Rancho Cucamonga, CA, with stated pay of $26–$30.50 per hour. The position supports David Grossberg’s State Farm insurance agency and its community clients. The representative helps clients understand and update policies, responds to inquiries, and processes and follows up on claims. Accurate interaction records and coordination with agency colleagues support responsive service and the agency’s client relationships.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions
• coordinate with agency team members and anticipate client needs.

What we're looking for

Skills & competencies

customer service representative

insurance

policy support

claims processing

client relations

customer records

full-time

rancho cucamonga ca

state farm agent

$26–$30.50/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule, opportunity for advancement, paid time off, training and development, and signing bonus.

Why this role

Insurance licenses are required; the posting also lists a signing bonus and training and development.

About the employer

David Grossberg - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.