Service Supervisor - Computer Repair

Job overview

The Service Supervisor is a full-time, onsite role based in Marietta, GA. This position oversees the operational aspects of the Computer Service Repair Department and Knowledge Bar. This role exists to drive performance in customer satisfaction, productivity, and operational efficiency. The supervisor contributes to the company's goals by managing vendor relationships, overseeing inventory, and ensuring the technical certification level of the shop is maintained.

What you'll do

• Provide leadership to service associates
• manage parts orders and returns
• perform cycle counts and inventory management
• ensure customer service standards
• drive performance goals
• manage vendor relationships and P&Ls
• assist with staffing and training.

What we're looking for

Skills & competencies

full-time

marietta ga

computer repair

service

leadership

inventory

vendor management

technical

customer service

supervisory

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401k with match, paid time off, tuition reimbursement, employee discount.

Why this role

Requires 1+ year of supervisory experience in a service or tech support environment; A+ and Apple certifications required within 120 days.

About the employer

Micro Center is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.