Customer Success Manager

Job overview

The Customer Success Manager is a remote role based in Denver, CO, with a salary range of $75,000 - $85,000 per year. This position supports the Radicle Health team, which provides human services software products to foster collaboration and innovation. The role exists to manage key customer accounts, drive product adoption, and identify growth opportunities through upselling and renewals. The manager serves as a primary point of contact, ensuring customer satisfaction and long-term retention through strategic engagement and product expertise.

What you'll do

• Manage key customer accounts, drive product adoption, identify growth opportunities, serve as primary point of contact, act as product knowledge expert, monitor engagement, document status in CRM, execute renewals, and attend industry conferences.

What we're looking for

Skills & competencies

full-time

remote

denver co

customer success

account management

saas

client services

salesforce

retention

upselling

no degree required

unlimited pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Unlimited PTO, medical/dental/vision coverage, 401k matching, paid parental leave, remote work stipend.

Why this role

Remote work stipend, unlimited PTO, 401k matching, and mission-driven work environment.

About the employer

Radicle Health is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.