Case Manager / Service Coordinator

Job overview

The Case Manager / Service Coordinator works onsite in San Francisco, CA. Compensation is $28–$32 per year as stated in the posting. Bernal Heights Neighborhood Center seeks to support residents’ housing stability, wellbeing, and sense of belonging at Bernal Gateway Apartments. The role combines individualized case management with resident engagement. It helps residents set and pursue goals, connect with community resources, navigate housing requirements, and access support while coordinating with property management and community providers.

What you'll do

• Conduct intakes and needs assessments
• develop service plans and follow up on resident goals and referrals
• connect residents to benefits, food assistance, healthcare, transportation, legal resources, employment, and family services
• help residents navigate lease requirements, recertifications, rent arrears, and eviction-prevention resources
• coordinate with property management and community providers
• respond to crises within training and role
• organize resident meetings, workshops, events, and leadership opportunities
• conduct outreach and maintain service records and outcome documentation.

What we're looking for

Skills & competencies

case manager

service coordinator

housing stability

resident services

resource navigation

community engagement

san francisco ca

bernal heights neighborhood center

spanish preferred

occasional evening and weekend activities

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• 401(k)
• paid time off and holidays
• employee assistance
• professional development
• paid lunch
• monthly cell phone stipend, subject to plan terms.

Why this role

Generally Monday–Friday, 9 a.m.–5 p.m.; occasional evening or weekend activities and travel to other BHNC sites. Spanish fluency is preferred but not required. Benefits include health, dental, vision, and life insurance; 401(k); paid time off and holidays; professional development; paid lunch; and a monthly cell phone stipend, subject to plan terms.

About the employer

Bernal Heights Neighborhood Center is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.