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SCO Appointment Agent

Southern California Orthopedic Institute · Bakersfield, CA · Call Center

Compensation

$25 – $27 /hr

Employment type

Full-time

Work setting

On-site

Location

Bakersfield, CA

Schedule

Day shift

Posted

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Job overview

The SCO Appointment Agent is an onsite role based in Bakersfield, CA, with compensation ranging from $25.00 to $27.00 per hour. This position supports the Call Center at the Southern California Orthopedic Institute (SCOI). The role exists to provide exceptional customer service to patients and insurance carriers while scheduling appointments for consultations. The agent gathers crucial information to ensure patients are scheduled with the appropriate physician for their specific injury or condition.

What you'll do

  • Answer calls, schedule patient consultations, conduct interviews to gather insurance and injury information, register patient demographics, create workers' compensation cases, and communicate with adjusters and attorneys.

What we're looking for

Skills & competencies
full-time
bakersfield ca
appointment agent
healthcare
call center
customer service
orthopedic
day shift
onsite
$25-$27/hr
Work arrangement
  • Weekend coverage required

Why this role

Opportunity to work in a specialized orthopedic environment with a focus on patient care and insurance coordination.

About the employer

Southern California Orthopedic Institute is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.

Additional details

Industry sector
62
Industry
Offices of Physicians (except Mental Health Specialists)
Occupation code
43-4051.00
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