Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Amarillo, TX. Compensation is $40,000–$50,000 per year. The role supports Russ Glaze’s State Farm agency and its customer service and growth goals. The representative helps customers understand and update policies and follows up on claims. By maintaining accurate interaction records and coordinating with agency colleagues, the role supports responsive service to community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

amarillo tx

russ glaze state farm agent

insurance agency

policy information

policy changes

claims support

customer records

full-time

$40k–$50k/year

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement, paid time off, training and development, 401(k), performance-based bonus, competitive salary, and flexible schedule.

Why this role

The posting lists advancement opportunities, training and development, paid time off, 401(k), performance-based bonus, and a flexible schedule. Spanish bilingual ability is preferred.

About the employer

Russ Glaze - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.