Front Office Assistant

Job overview

The Front Office Assistant role is onsite in Campbellsville, KY. Compensation is not specified. The assistant is the first and last point of contact for patients at Commonwealth Pain & Spine, a pain management network focused on respectful, innovative, and clinically proven care. The role supports patient visits by managing check-in and check-out, intake paperwork, calls, appointment scheduling, and electronic medical records. Warm, accurate front-office service helps patients and referral sources navigate care and supports efficient clinic operations.

What you'll do

• Greet and check in patients
• update appointment status
• assist with intake forms and check them for completeness
• call patients with reminders and reschedule as needed
• answer and route calls
• maintain relationships with referral sources
• check patients out and schedule follow-up visits and procedures
• enter patient information and notes into the EMR
• scan patient paperwork.

What we're looking for

Skills & competencies

front office assistant

campbellsville ky

commonwealth pain & spine

patient check-in

appointment scheduling

intake forms

medical records

emr

patient calls

pain management clinic

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required. Medical terminology, coding, eligibility, office procedures, EMR, KASPER, INSPECT, medical front-office, and pain-management experience are preferred.

About the employer

Commonwealth Management LLC is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.