Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Boca Raton, FL. Pay is $50,000–$70,000 per year. The role supports Robert Simon – State Farm Agent and the agency’s customer experience and growth. The representative responds to policy questions, assists with policy changes, processes claims, and maintains interaction records. By coordinating with agency colleagues and anticipating customer needs, the role helps strengthen client relationships and agency service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent

boca raton fl

full-time

insurance customer service

policy information

policy changes

claims processing

customer records

health insurance

paid time off

$50k–$70k salary

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, Simple IRA, performance-based bonus, health insurance, paid time off, flexible schedule, training and development, and advancement opportunities.

Why this role

The posting lists license reimbursement, performance-based bonuses, training and development, and opportunities for advancement.

About the employer

Robert Simon - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.